Letters, calls and emails: No need to change GP hours

Dear Editor

In our practice, most of our patients are able to see us between 08:00 and 18:30 because they are retired, children or adults with flexible working patterns.

Those of our patients who work away can usually attend for routine treatment at the start or the end of their working week. Emergencies while they are away are dealt with as temporary residents where they work.

We scored more than 95 per cent on the government's recent access survey. Patient satisfaction surveys for the past three years have not flagged up any issues regarding access.

So, there is no need for the NHS Confederation to destroy the UK's excellent system of general practice.

The solution is simple. Let us look after patients between 08:00 and 18:30. Close walk-in centres and divert the monies to support out-of-hours services to deal with emergencies outside these hours - out-of-hours services must have sufficient GPs working there to maintain a high-quality service.

Dr Gillian G Francis, Bebington, Wirral.

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