GP stars in YouTube campaign highlighting inappropriate A&E attendances

A Salford GP who acts in her spare time has played a starring role in a series of NHS films on YouTube.

Dr Jenny Hayes plays the part of an A&E nurse in the films, which are designed to highlight inappropriate reasons for patients attending A&E.

Dr Hayes said: ‘Everyone in primary care is working to try to deflect people away from A&E units, not just because of the cost, but because A&E is not at all the right place for people with very minor illness and injuries to be treated.

'We all chuckle at cases like those featured in the videos, but they are all based on real-world examples. People really do show up at A&E with things like broken nails,' she added.


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