GP satisfaction scores on the rise

Patients in England are more satisfied with GP care than three years ago, but almost a quarter felt that they should have been seen sooner.

The survey of 69,000 patients was co-ordinated for the Healthcare Commission by Picker Institute Europe.

It found that patient satisfaction with GPs had increased since 2005.

A total of 74 per cent said that the main issue they visited their GP about was dealt with completely to their satisfaction, up from 73 per cent in 2005.

Meanwhile, 93 per cent said they were treated with respect and dignity 'all of the time', up from 92 per cent in 2005.

However, 23 per cent of patients who made an appointment felt that they should have been seen sooner than they were.

neil.durham@haymarket.com

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