Civil service loses confidence in DoH

More than five in six of the DoH’s senior civil servants do not think that it is well managed, according to figures from its own survey.

The figure of 84 per cent compares to 49 per cent of all senior civil servants for the civil service as a whole. 

Ninety-six per cent of senior DoH civil servants do not believe that change is managed well, compared to 66 per cent for the civil service.

Nine out of 10 DoH civil servants do not believe that poor performance is dealt with effectively and not one senior civil servant ‘strongly agrees’ with the proposition that poor performance is dealt with effectively.

The survey also shows that the DoH’s leadership has lost the confidence of a tenth of senior DoH civil servants since the last survey was undertaken in 2004.

The 2006 figures show 37 per cent of senior DoH civil servants have confidence in the depart-ment’s leaders, down from 47 per cent two years ago. The figures come from the DoH’s senior civil service survey ‘highlights report’.

Andrew Lansley, the Conser-vative Party’s shadow health secretary, labelled the findings ‘a vote of no confidence in Patricia Hewitt’s leadership from the people who work closely with her’.

‘If she can’t successfully lead the 3,500 people in her department, then she can’t be trusted to lead the 1.4 million people working in the NHS,’ he said.

‘Health professionals need to have confidence in the DoH’s capabilities.’

A DoH spokesman said that ‘last year was a difficult year.’

‘But our new leadership team of NHS chief executive David Nicholson and permanent secretary Hugh Taylor is now in place and providing clear direction,’ he continued.

‘Our outlook for 2007 is positive, and the department is learning from its mistakes.’

No Confidence

Senior DoH civil servants said:

84% do not believe the DoH is well managed. 

96% do not believe change is well managed. 

90% do not believe that poor performance is dealt with effectively. 

37% have confidence in the DoH’s leaders.

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