CCG claims 7,000 practice hours saved through productivity programme

Practices in Bury have freed up around 7,000 hours of clinical and administrative time by implementing a new efficiency programme, according to commissioners.

Twenty-five practices across the Greater Manchester town began implementing the ‘productive general practice’ programme in November.

Commissioners have said the practices have saved a total of 5,460 hours of admin time, and 1,740 hours of clinical time a year.

The programme is funded nationally by NHS England as part of the GP Forward View plan to create more efficient administrative and organisational processes.

Practices are supported to streamline activities and eliminate waste to allow them to meet increasing demands with the same resources.

Repeat prescriptions

Bury practices were paired with facilitators who helped review repeat prescription processes, reorganise clinical space, store rooms and reception areas, save money on stock, review and standardise admin tasks and who in the team is best to undertake them.

Bury CCG clinical director and GP Dr Jeffrey Schryer said: ‘We saw this programme as a way of equipping our workforce, moving forward and transitioning to a better way of doing things. The programme brought our practices together and empowered receptionists to have a real handle on what is going on within their practice, putting them in a better position to influence the way things work.

‘It is estimated that by working more efficiently around a quarter of GP time could be put to better use, and we found that was the case with this programme. By releasing the time that GPs spend on administrative tasks, we are able to free up their time to care for patients and find opportunities to upskill other colleagues in key areas, meaning the whole practice is able to work more efficiently and ultimately is able to provide a better service.’

In the next stage of the programme, practices will focus on releasing time through partnership and collaborative working.

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