Rate your PCT - How PCTs scored by SHA area

By Prisca Middlemiss, 10 March 2010

Full results of GP's Rate Your PCT survey by strategic health authority

Dr Buckman: 'Relationships range from warm and harmonious to not even fulfilling statutory requirements for communication'

NHS LONDON

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS East Midlands

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS East of England

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS North East

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS North West

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS South Central

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS West Midlands

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS Yorkshire and the Humber

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS South West

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

NHS South East

	STAFF Are staff helpful, knowledgeable and understanding of your needs?
	ACCESS Are staff readily available to you and are communication systems reliable?
	ATTITUDE Is the primary care organisation supportive of your practice?
	COMMISSIONING Is your primary care organisation an effective commissioner that involves you in decisions?
	FINANCIAL MANAGEMENT Is the primary care organisation transparent, sensible and fair?
	LEADERSHIP Is the primary care organisation positive, innovative and inspiring?
	INFORMATION Are communications clear, relevant and effective?
	LEARNING Is your primary care organisation supportive in education, training, CPD and revalidation?

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