Practices urged to sue PCT if patient survey appeal rejected
19 August 2009
Practices should sue their PCT if their patient survey appeals are rejected, a senior member of the GPC has said.
‘Significant numbers' of practices appealed against the results of this year's survey, according to the GPC.
But the early indications are that most will fail. A snapshot survey of PCTs by GP newspaper found that where decisions have been made, just 6% of appeals have been successful so far.
Ten PCTs were asked how many GPs appealed and how many were successful. Of four that had completed the process, two rejected all appeals.
NHS Cornwall rejected all 22 appeals it received, while Oxfordshire PCT rejected six.
Of the other two PCTs, Brighton and Hove PCT received 12 appeals and upheld two, while Dorset PCT received 24 and upheld two.
Dr Grant Ingrams, secretary of GPC West Midlands, urged GPs to sue their PCT for breach of contract if they think their survey results are wrong.
‘Just because the PCT says your appeal wasn't successful, it doesn't mean you are wrong.
‘We need a GP to successfully sue and it would make them think through these processes properly.'
Detail of the first successful 2008/9 patient survey appeal emerged earlier this month.
Dr David Henderson, a GP in Hove, East Sussex, had his score for advance booking (PE8) increased from 53% to 67%.
Brighton and Hove PCT admitted the practice's results were significantly lower than in 2007/8.
Dr Henderson organised an alternative survey soon after receiving the disputed results.
- Read this week's GP dated 21 August for the full version of this story.
- Email Tom at the address above with any patient survey appeal results.
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