Same-day appointments 'lower' patient satisfaction
27 August 2008
Access targets for same-day appointments may actually lower patient satisfaction, according to research.
A study in this week’s BJGP found that increasing the number of same-day appointments by 10 per cent actually lowered the number of satisfied patients by 8 per cent.
Researchers from the University of Bristol said practices should be wary when increasing the number of same-day appointments to meet access targets.
The team surveyed 12,825 patients from 47 practices in England in response the government’s drive to improve access for patients booking on the day.
British Journal of General Practice 2008; 58: 641–643.
tom.ireland@haymarket.com
Additional Information
Latest jobs Jobs web feed
- 2X Part Time Salaried GPs Deerness Park Medical Centre Competitive, Sunderland Tyne & Wear
- Full time GP partner - Isle of Man Laxey and Village Walk Health Centres Competitive, Isle of Man
- General Practitioner x 2 for MOD, RAF Leuchars, Fife MMP Competitive hourly rates offered, East Coast of Scotland
- Locum GPs Urgently Required OOH's Earn up to £70 per hour!! Merco £70/hour, South East region
- GP Locum in Greater Manchester - Long Term Locum Fresh Medical Recruitment £75 per hour, Greater Manchester
- Opportunity to be Working as a Locum GP in Surrey, Sussex and Kent with Capital Locums whenever you want from £72 Capital Group Locums From £72ph, Surrey, Sussex and Kent
Most read
Most commented
MIMS Drug Search
Possible searches include drugs (by brand, generic ingredient or drug class), diseases and more.
