Practices forced to close because of IT issues
By Susie Sell, 19 August 2011
Practices have been forced to close for several hours after a series of hardware failures at EMIS prevented GPs accessing patient records.
The failures meant 333 practices could not access patient records for almost five hours on Thursday, with the service going down at 8.30am. A further 446 suffered knock-on effects at 11am.
EMIS said the service resumed around 1pm and that the company has not identified any data loss as a result of the problems.
A spokeswoman said anecdotal evidence showed that some practices decided to close for morning surgery because of the problems, but other practices stayed open and used paper records during the problems.
She added: ‘Our first priority at EMIS is and always has been our users and their patients. We recognise the vital role that EMIS systems plays in the efficient running of GP practices, and we apologise to affected users for this regrettable disruption to service.
'EMIS has now launched a detailed investigation into the incident, working closely with Connecting for Health and the suppliers of the data centre hardware.'
Additional Information
Latest jobs Jobs web feed
- Salaried GP The Practice plc £75-85k FTE +NHS pension, Ely or Leicester
- Regional Clinical Leads The Practice plc Salary £95-105k FTE + NHS pension, Leicester or Sheffield
- Salaried/Lead GPs Malling Health Competitive, role dependant, NHS Pension and defence fees reimbursed, Nationwide
- Locum GP's needed in the South Coast MSI Group Ltd £70 - £80 per hour, South Coast
- GP Locum, Lancashire Fresh Medical Recruitment £500 per day +, Lancashire Locum
- Locum GP's Required Surrey! Global Medics Locums £££ Up to £650 per day, Surrey
Most read
Most commented
MIMS Drug Search
Possible searches include drugs (by brand, generic ingredient or drug class), diseases and more.
