Practice dilemma - An undignified death
07 April 2011
Your partner dealt with the death certificate and cremation forms. A few days later, the patient's angry son comes to see you. He had found out that because the partner did not want to go to the undertakers to view the body for cremation certificate purposes, he had it brought to the surgery car park and performed the examination there. The son was appalled that his father's body had been subjected to what he felt was an undignified excursion. He wants an apology from the partner, reassurance it would not happen again, and is considering making a complaint and going to the press. What should you do?
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